FAQ's

Do you ship across the UK?

Yes, we ship to all locations within the United Kingdom. Our standard delivery time is 5 to 8 business days.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with tracking details. You can use the tracking link to follow your order’s journey until it reaches you.

What payment methods do you accept?

We accept all major debit and credit cards, as well as secure online payment options available at checkout.

Can I change or cancel my order after placing it?

Orders can only be changed or cancelled before they are processed for shipping. If you need to make adjustments, please contact our customer care team as quickly as possible.

Do you offer returns or exchanges?

Yes, we offer exchanges in accordance with our Return & Exchange Policy. You may request an exchange within 7 days of receiving your order, provided the item is unused, unworn, and in its original packaging. Refunds are not offered.

What should I do if I receive a faulty or incorrect item?

If you receive an item that is damaged or not what you ordered, please contact us immediately. We will cover the return shipping costs and send you the correct replacement.

Do you offer international shipping?

Currently, we focus on UK deliveries only. Please check back in the future as we expand our shipping options.

How can I contact customer support?

You can reach us by email at [garmentsgalleryind@gmail.com] or by phone at [+447882627320, +447466198049]. Our support team is available to assist you with any queries.